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Replacement Student ID Card




Replacement Queen Mary student ID cards can now be paid for online.

If you have lost your student ID card and are in attendance, you need to pay the £20 replacement fee. Once you have paid online please visit the relevant office (see below) with a form of identification such as your passport, driver’s licence or bank card to get your new ID card printed. Due to covid-19 office opening hours are subject to change. Please check with the office you are visiting before you travel.



Detailed Description

For more information see below;



Undergraduate (UG) and taught Postgraduate students: Please visit the Student Enquiry Centre. The Student Enquiry Centre is based on the ground floor, Queen’s Building, Mile End Campus. Due to covid-19 UK government restrictions, office hours have been reduced. Please check the Student Enquiry website before visiting: https://arcs.qmul.ac.uk/students/sec/.


Research degree students (i.e. PhD, MPhil, MD(Res)) – Please contact the Research Degrees Office: http://www.arcs.qmul.ac.uk/research-degrees/


You do not need to pay for a replacement student ID card if:

  1. Your ID card has expired- If your card has expired and you are in attendance, bring the old card to the relevant office and they will produce a new one for you free of charge.

    2. Your ID card was stolen- If your card was stolen you do not need to pay the replacement fee charge, visit the relevant office (bring a form of ID), show the staff member your crime reference number and a new card will be produced for you. Please note, if you fail to show your crime reference number you will have to pay the £20 charge.

    3. Your ID card has stopped working– Visit the relevant office and they will check it against your record and advise you what to do next.

    4. You are resitting out of attendance(taught students only) – Once you have registered for your resit exams you are entitled to request a new ID card free of charge.  You cannot get one until you have registered for your resit exams.